FAQ
Q: Is my payment information secure when booking through the app?
A: Absolutely! we utilize the best security measures offered by Chapa
to ensure the safety and confidentiality of your payment information..
Q: Can I book tickets for multiple events in one transaction?
A: Yes, our app allows you to book tickets for multiple events in a
single transaction, making it convenient and hassle-free.
Q: What if I need to change or cancel my booking?
A: While we understand that plans can change, unfortunately, we do not
offer cancellations or refunds for booked tickets. However, you may be
able to transfer your ticket to someone else , Just by giving friends
your account.
Q: How can I contact customer support if I have a question or issue?
Q: Are there any age restrictions for booking certain events?
A: Some events may have age restrictions or require adult supervision
for minors. Make sure to check the event details before booking.
Q: Are there any special offers or discounts available for loyal
customers?
A: Yes, we often run promotions and offer exclusive discounts for our
loyal customers. Make sure to follow us on social media to stay
updated!
Q: How do I know if an event is accessible for people with
disabilities?
A: We strive to make events accessible to everyone. Event organizers
often provide information about accessibility options in the event
details. If you have specific accessibility requirements, feel free to
contact us for assistance.
@eventsetofficial,
phone, and
Telegram.
Q: Are there any restrictions on the number of tickets I can purchase
for an event?
A: Yes, The maximum amout of tickets a person can buy is 6
Q: How far in advance can I book tickets for an event?
A: Ticket availability and booking windows may vary depending on the
event. Some events allow bookings months in advance, while others may
only offer tickets closer to the event date. Check the event details
for booking information.
Q: Do I need to create an account to use the app?
A: Yes, you'll need to create an account to book tickets, save
preferences, and access exclusive features.
Q: How can I provide feedback or suggestions for the app?
We value your feedback! You can provide feedback and suggestions
through our social media channels. Feel free to reach out to us on
Instagram
or
Telegram. Your input helps us improve and
enhance the app for all users.
